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Workspace and account
Plans, limits, and Free fair-use
Understand workspace-scoped monitor and status-page limits, intervals, feature gates, automation-email budgets, and Free autopause.
How limits are applied#
Plan enforcement is server-side. Workspace usage includes resources across active, non-archived projects. The app may explain a limit, but hiding or changing UI controls does not bypass it.
Plans primarily scale through monitor volume and interval, reporting and branding, status-page capability, API/export capability, smart verification coverage, and operational limits that protect plan economics.
Monitor limit reached#
When the workspace monitor limit is reached:
- Delete an unnecessary monitor, archive an inactive project when appropriate, or upgrade.
- Do not move duplicate monitors between projects just to obscure workspace usage.
- Review whether every monitor answers a distinct operational question.
Status-page limit reached#
Status-page limits also apply across active projects in the workspace. Delete an unused page, archive an inactive project when appropriate, or upgrade.
Check intervals#
Free normally uses 5-minute web checks. Paid plans can allow faster checks according to the active entitlement. TLS, Domain, and Sitemap use fixed lower cadences that are not one-minute uptime probes.
Smart outage verification#
Normal Uptime and Keyword monitoring uses one primary scheduled probe group. Eligible Agency and Pro failures may use additional verification coverage automatically. Internal labels do not guarantee a customer-visible geographic origin.
Automation email fair-use#
Repeat alert reminders, status subscriber updates, and scheduled report delivery share plan-aware non-critical automation-email budgets. Auth, billing, security, privacy, and mandatory service messages are outside that shared budget.
Quota suppression is expected fair-use behavior when a limit is exhausted. It must not be described as a provider bounce or make an alert channel unhealthy.
Free fair-use autopause#
Free monitoring may pause after prolonged inactivity, an annual Free renewal requirement, or a continuously broken target. Autopause stops workload; it does not delete the monitor configuration or retained history.
Use Renew Free monitoring for eligible inactivity or annual-renewal pauses. Fix a long-broken target before resuming the individual monitor.
Downgrade consequences#
A lower plan can reduce monitor counts, status pages, check interval capability, reports, branding, custom domains, scheduled delivery, API access, or smart verification. Review current usage before scheduling a downgrade.